Terms and Conditions

Welcome to Kajiwara Family Goods Online! These Terms and Conditions govern your use of our website and services. By accessing our site and making a purchase, you agree to be bound by these terms.

1. Acceptance of Terms
By using our website, you affirm that you are at least 18 years old or that you are visiting the website with the consent of a parent or guardian.

2. Product Information
We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. If a product's price or description is incorrect, we reserve the right to cancel or refuse any orders placed for that product.

3. Orders and Payments
All orders are subject to acceptance and availability. Once your order is confirmed, you will receive a confirmation. Payments must be made in full before the dispatch of goods.

4. Shipping and Delivery
We ship products throughout Japan. Delivery times may vary depending on the location. While we make every effort to ensure timely delivery, we are not responsible for delays caused by third parties.

5. Returns and Refunds
Products can be returned within 14 days of receipt. To be eligible for a return, items must be unopened, in their original packaging, and in the same condition as received. Refunds will be processed using the original payment method.

6. Customer Responsibilities
Customers are responsible for providing accurate shipping information. We are not liable for orders that are delayed or lost due to incorrect addresses provided by customers.

7. Subscription Services
For customers who subscribe to our recurring delivery service, billing will occur at the beginning of each subscription period. You may cancel your subscription at any time by notifying us in writing.

8. Loyalty Programs
Participation in our loyalty programs is subject to additional terms and conditions, which will be provided upon registration.

9. Limitation of Liability
Kajiwara Family Goods Online is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased from us.

10. Governing Law
These terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from these terms shall be resolved in the courts of Yokohama, Kanagawa Prefecture.

11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Your continued use of the website after any changes constitutes your acceptance of the new terms.

For any inquiries about these Terms and Conditions, please contact us at our physical address:

Kajiwara Family Goods Online
2-15 Seaside Avenue,
Apartment 301,
Yokohama, Kanagawa Prefecture,
231-0001, Japan.